Shipping & Tracking
We ship from 3 warehouses, located in the United States, United Kingdom and Australia. If you reside outside the United States and your order is for a product that is not currently in stock in your local warehouse, you can have the order fulfilled from the United States and delivered to you by international courier.
We cannot ship to hostels, hotels or motels. Shipping to a home or work address is preferable.
Shipping to the United States
Your package will be shipped to you by Fedex, UPS or United States Postal Service (USPS)
You must place your order by 5pm East Coast time between Monday to Friday for next day delivery.
Shipping to Alaska, Hawaii and US Virgin Islands incurs an additional surcharge. Tracking is available unless specified. Delivery time may be quicker than specified, but not guaranteed.
| Delivery type |
Shipping |
Price US$ |
Next business day by 8.00am (Phone)
Delivery area restrictions apply |
UPS |
$89 |
| Next business day by 10.30am (Phone) |
UPS |
$40 |
| Next business day by 3.00pm (Phone) |
UPS |
$34 |
| 2 business day by end of day (Phone) |
UPS |
$20 |
| 3 business day by 4.30pm (Phone) |
Fedex |
$16 |
| 4 business day by end of day (Phone) |
Fedex |
$10 |
| Next business day by 8.00am (SIM Card) Delivery area restrictions apply |
UPS |
$69 |
| Next business day by 10.30am (SIM Card) |
UPS |
$24 |
| Next business day by 3.00pm (SIM Card) |
UPS |
$20 |
| 2 business day by end of day (SIM Card) |
UPS |
$16 |
| 3 business day by 4.30pm (SIM Card) |
Fedex |
$14 |
| 5 business day by end of day (SIM Card) |
UPS |
$9 |
| PO Box and Military Base Addresses 5 business days no tracking (Phone) |
USPS |
$12 |
| PO Box and Military Base Addresses 5 business days no tracking (SIM Card) |
USPS |
$9 |
|
Shipping to Canada
Your package will be shipped to you by UPS You must place your order by 5pm East Coast time between Monday to Friday for next day delivery.
| Delivery type |
Shipping |
Price US$ |
| 2 to 4 business day by end of day (Phone) |
UPS |
$23 |
| Next business day by 3.00pm (SIM Card) |
UPS |
$30 |
| 2 to 5 business day by end of day (SIM Card) |
UPS |
$19 |
|
Shipping to Australia
Your package will be shipped to you by Australian Air Express (AAE) or Australia Post You must place your order by 4pm Melbourne Australia time between Monday to Friday for next day delivery.
| Delivery type |
Shipping |
Price US$ |
| Next day with tracking (Phone or SIM) |
AAE |
$17 |
| 2 Business days with tracking (Phone or SIM) |
AAE |
$13 |
| Next day with no tracking (SIM)* |
Australia Post |
$7 |
|
* Outside the next business day delivery network, the delivery time will be 2-3 business days.
Shipping to Europe
(Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Spain and Sweden)
Your package will be shipped to you by Royal Mail.
For same day dispatch, you must place your order by 2pm London time, Monday to Friday
| Delivery type |
Price US$ |
| Up to 7 business days with tracking (Phone) |
$25 |
| Up to 7 business days with tracking (SIM) |
$17 |
| Up to 7 business days without tracking (SIM) |
$5 |
|
Shipping to the United Kingdom
Your package will be shipped to you by Royal Mail.
You must place your order by 2pm London time between Monday to Friday for next day delivery.
| Delivery type |
Price US$ |
| Next day with tracking (Phone) |
$20 |
| Next day with tracking (SIM) |
$15 |
| Next day without tracking (Phone) |
$9 |
| Next day without tracking (SIM) |
$5 |
|
Shipping from United States to the Rest of the World (excluding Canada)
Your package will be shipped to you by UPS
| Delivery type |
Shipping |
Price US$ |
| 3 – 5 business day by end of day (Phone) |
UPS |
$69 |
| 3 - 5 business day by end of day (SIM Card) |
UPS |
$49 |
|
Track your order
When your order has been processed you will receive an email that contains the tracking number for your package and a link to a website for you to track your order. Visit the website of the relevant courier below and enter your tracking number.
If you have any queries about shipping, please call the courier company at the phone numbers listed below.
Shipping to the United States with Fedex
Shipping to the United States with UPS
Shipping to the United States with USPS
Shipping to Australia with Australian Air Express AAE
Shipping to Australia with Australia Post
- No online tracking available
Contact Australia Post Customer Service 13 13 18
Shipping to Canada with UPS
Shipping to Europe with Royal Mail
(Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Spain and Sweden)
Shipping to the United Kingdom with Royal Mail
|
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